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FALL 2013 RENTALS DUE DECEMBER 20.
SPRING 2014 RENTAL DUE MAY 23.

Textbook Rental FAQ (Frequently Asked Questions)

Q: Are all textbooks available for rent?
A: Only certain titles are available for rent both online and in-store.


Q: How do I find what is available for rent?
A: In-store purchases: Look for the yellow colored shelf tags on our text shelves. This indicates that a title is available for rent. Both new and used copies can be rented. 
 
A: Online purchases: When you are searching for the books for your classes, if one of your books is available for rent, it will appear as an option along with new and used copies. You then select it and proceed to checkout as usual.

Q: Great! How do I get started?
A: In-store rentals: Simply select your rental book off the shelf, bring it to the register, and tell the cashier you would like to rent the book.  Make sure you know your student I.D. number, as this is required for renting textbooks. 

A: Online purchases: Add the rental copy to your cart and check out as usual. You will be asked to click a box indicating your acceptance of the rental agreement. Once you submit your order, we will verify your student ID number and current enrollment and fill your order. If there is any concern or issue, one of our online ordering representatives will contact you, so be sure to enter your student ID number, name, email address, and phone number accurately.

Q: How long can I keep the book?
A: The book must be returned by the current semester due date (Summer semester - last day of class. Spring and Fall semesters - last day of finals).  If the book is not returned on time in saleable condition, then you will be charged the difference between a new book and the rental price.

Q: How much does it cost to rent a textbook?
A: This varies book to book, but this is a very affordable option. 

Q: What is my responsibility when renting a textbook? Can I return it in any condition?
A: While we understand that there will be some degree of normal usage wear on a rented textbook, it is the renter's responsibility to keep the book safe from loss or excessive damage. This means that the book must come back to us in resaleable condition (no water damage, missing pages, tears, etc., and a limited amount of highlighting, underlining, or marking).  Books returned with damage of this type will be considered the responsibility of the renter, and fees/charges may apply. Think about it carefully before renting. If you feel that you cannot keep the book in good condition, you may want to purchase the book instead.   

Q: When I return my rental book, will I get any money back?
A: No.  This is a rental.  The rental fee you pay upfront allows the student the use of the book during the semester. The book itself remains the property of the SRJC Bookstore.  Renting books is similar to renting a car or renting a DVD - the use of the product is for rent.  Ownership remains with the Bookstore.


Q: Where do I return my rental books?
A: Rental books must be returned at the same store where they were rented.

Q: What happens if I don't return the book at all?
A: If you come see us within the first two weeks after the semester due date and let us know that you will not be returning the book , you will be then be charged the difference between the rental fee you paid and the new cost of the book (it doesn't matter whether you rented a used book or a new book. At this point we have to replace it with a new copy). If we do not hear from you within this two week "grace period", the credit card you used to secure the rental will then be charged for the full new price of the book.

 

If you have questions about policy relating to your particular situation, it is important that you consult the Bookstore Textbook Coordinator only. You assume the risk of relying on information from other students or faculty members because the information may be inaccurate. Antonella Andrade, Textbook Coordinator, can be reached by email at

aandrade@santarosa.edu .


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