General Bookstore Refund Policy
Last day for a refund is June 20th, 2013. To prevent Spring textbook sales from falling under the Summer Refund time period, purchases made between May 11th and May 24th are only refundable if the Summer class schedule is provided.
The following items are NON RETURNABLE: Embroidered items, electronics, software, computer-related products, movie and bus passes, catalogs, study-aids, gift cards, headphones, E-books, and sale/clearance/”as is” items.
Online Order Refund Policy
All online purchases are subject to the regular guidelines above. The date the order was processed will be considered the purchase date for return purposes. The shipping fee is non refundable.
Attn: Online Returns
680 Sonoma Mountain Parkway
Petaluma, CA 94954